At the heart of Susan’s business, however, is something much more personal: making a meaningful difference in people’s lives.

Before entering real estate, Susan spent more than 25 years as a special education teacher. She earned her Master’s Degree from Columbia University, Teachers College, and dedicated her career to understanding, educating, advocating for, and supporting others. That experience shaped the way she approaches real estate today—with sensitivity, patience, compassion, exceptional communication skills, and an innate ability to understand what people need, sometimes before they are able to articulate it themselves.

When Susan retired from teaching, she knew she still wanted a career centered around helping people reach important personal and financial goals. Real estate became a natural extension of that calling.

Susan is a powerful and proactive businesswoman who anticipates challenges rather than simply reacting to them. She is persistent, strategic, and thrives on negotiating and advocating for her clients. At the same time, she brings warmth and humanity to a process that can often feel overwhelming.

To Susan, real estate has never been simply a job. She genuinely loves guiding people through the process of selling or buying a home and helping them transition into the next chapter of their lives. Her positive attitude, smile, energy, and sense of humor are an important part of the experience she creates for her clients.

Buying or selling a home is one of the most significant financial and emotional decisions most people will make. Even for someone who has done it before, the process can be thrilling, stressful, emotional, and exhausting. Having the right professional by your side can make all the difference—and Susan is committed to being that partner.

Education remains an important part of her approach. Susan takes the time to explain the process, the market, pricing, strategy, and negotiations so her clients can make informed and confident decisions. She believes that truly representing someone requires understanding far more than what they want to buy or sell.

“I want my clients to feel that they can trust me from day one, and that means getting to know them on a deeper level.”

Susan treats her clients as if they are family. Long after a transaction closes, she remains in close contact, and many former clients have become lifelong friends. She is known for remembering the important moments—weddings, new babies, birthdays, anniversaries, and the anniversaries of a home purchase or sale—and for taking the time to send personal, handwritten notes. She takes tremendous pride in the fact that much of her business comes from referrals and introductions from people she has previously represented.

Determined and tenacious, Susan perseveres when she believes something can be accomplished. She is a natural advocate and negotiator who works relentlessly toward solutions that meet her high standards and her clients’ objectives. Her intuitive understanding of people, combined with her genuine compassion, enables her to work effectively with individuals and families navigating many different stages of life.

Susan spent 30 years living in Larchmont before recently making Sleepy Hollow her home. Her decades in lower Westchester have given her an intimate understanding of the communities, neighborhoods, schools, lifestyle, transportation, and nuances that make this area so special. Her move to Sleepy Hollow has expanded that personal perspective even further, giving her firsthand experience with another of Westchester’s distinctive river communities.

Having grown up in New York City, Susan has always appreciated the unique opportunity Westchester offers to enjoy both suburban living and convenient access to Manhattan. As the saying goes, “You can take the girl out of the city, but you can’t take the city out of the girl.” She continues to enjoy New York City’s theater, concerts, shopping, restaurants, and culture while embracing everything Westchester living has to offer.

After being a single mother for 10 years, Susan is now part of a beautiful blended family with three exceptional daughters, as well as the four-legged family members she adores. When she isn’t working, she enjoys spending time with her family and pets, being outdoors, and going to the gym—where those who know her would readily describe her as a “gym rat.”

Susan has developed a systematic and highly personalized approach to preparing and positioning homes for sale. She walks through a property multiple times with her sellers, carefully identifying which improvements can meaningfully increase market value—and, equally important, which improvements are unlikely to provide a worthwhile return.

“I work to net owners more money than they thought was conceivable. Equally important is knowing what not to do so they don’t spend money on improvements that won’t increase the ultimate sales price.”

Susan recognizes that people sell homes for many reasons. They may be downsizing, relocating, dealing with the loss of a spouse or parent, managing an inherited property, or simply deciding that the time has come for a change. Whatever the circumstances, she understands that selling a home is rarely just a financial transaction. There is often a significant emotional transition happening at the same time.

Her pricing and marketing strategies are designed to generate attention, create urgency, and maximize a property’s exposure. When market conditions and her sellers’ objectives support the strategy, Susan believes in strategically positioning a property to encourage strong buyer interest and competitive bidding rather than simply placing a home on the market and waiting. She also uses the “Coming Soon” period strategically when appropriate, creating anticipation before a property officially becomes active—much like a movie trailer creates excitement before opening day.

Susan’s ability to recognize both the financial and emotional components of selling has become one of her greatest strengths. After representing numerous homeowners who initially believed, “I can’t sell my home the way it looks now,” she recognized that she had developed a particular niche: helping sellers navigate not only preparing and marketing their property, but also the emotional reality of accepting and embracing a major life change.

Her objective is always to get her clients successfully to the finish line while making an overwhelming process feel manageable.

Susan’s instinct to advocate for others began long before her real estate career. From an early age, she was drawn to volunteerism, service, and helping people navigate challenging circumstances. At her elementary school graduation, she was recognized for her volunteer service—a commitment that has remained an important part of her life.

Over the years, Susan has devoted her time to numerous nonprofit and community organizations. She has volunteered with At Home on the Sound, an organization serving older residents in the Larchmont-Mamaroneck community and helping individuals over the age of 60 maintain active, vibrant lives while remaining in their own homes.

She also volunteered with the Jewish Guild for the Blind and at Lenox Hill Hospital, where she worked with dementia and Alzheimer’s patients. Through the Delta Society, Susan trained her dog to become a therapy dog and visited nursing homes and assisted-living residences, bringing companionship, smiles, and laughter to residents.

Her connection to this work is deeply personal. Susan cared for both of her parents through long-term illnesses and understands firsthand how emotionally difficult it can be to watch someone you love lose independence. Those experiences strengthened her commitment to bringing compassion, dignity, optimism, and light to people navigating difficult chapters of their lives. In 2018, Susan was appointed to the Town of Mamaroneck Board of Assessment Review, where she has been honored to continue serving the community.

Susan has also dedicated time to organizations focused on improving the lives of veterans and individuals with disabilities, including ECAD, Educated Canines Assisting with Disabilities. In addition, she has supported community efforts addressing drug and alcohol abuse and its devastating effects on individuals and families, including service with the Mamaroneck Drug Culture Committee and RADAR, a community coalition supporting teenagers, families, people in recovery, and healthy lifestyles.

An accomplished real estate professional, Susan was nominated for Top Agent Magazine in 2022 and has received recognition including Five Star Professional, an honor based in part on client feedback and referrals. She is also a certified Global Luxury Specialist.

Susan remains deeply committed to education and professional development—not only for herself, but also for the people who work alongside her. She provides hands-on guidance to her team and continually evaluates and refines the strategies used to represent buyers and sellers.

“Over the years, I’ve seen what works and have continually refined our strategy to become better and better.”

Susan and her team combine powerful negotiation, sophisticated marketing, market knowledge, technology, global relationships, and highly personalized service to help sellers maximize their results and buyers negotiate strategically.

Above all, Susan understands that clients ultimately want results, communication, trust, and someone who will advocate for them from beginning to end.

When you are represented by Susan and her team, you are listened to. Your calls are returned. Your questions matter. Your concerns matter. And your needs, goals, and best interests remain at the center of the relationship.

For Susan, successful real estate is not simply about closing a transaction.

It is about helping someone move forward.